We, "the company" guarantee to you, "the customer" the following for each listed service:
- Virus Removal
- We guarantee that upon completion of work, per each individually serviced device, that the device shall be free and clear of all installed and presently active viruses, malware, rootkits or spyware as defined by the definitions of the company's selected anti-virus software. If customer upon scan with their own anti-virus software determines that they still have a virus installed and/or operating presently on their system, the company will remediate any and all viruses detected by the customer for a period not to exceed thirty (30) days, providing customer has not downloaded and executed files from the internet or installed new softwares which may contain malicious code.
- If customer has downloaded, executed and/or installed new files or softwares in during this period, the guarantee will be invalidated and the customer will have to purchase virus removal services again.
- Viruses determined to be acquired after the thirty (30) day limit do not qualify and the customer will have to purchase virus removal services again.
- Gaming Computer Build (with or without consultation)
- We guarantee that upon completion of work, per each individually built device, that the device shall be free and clear of system errors, shall be bootable and operational within component specifications. The company will guarantee the build quality of said device for a period of no more than one (1) year.
- Customer agrees to have only the company service the device during this one (1) year period. Customer nor third parties may service or change components without voiding the warranty of system. Tampering, removal or replacement of parts is not permitted.